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Penny is an accomplished and well-rounded professional in security risk management and financial crime risk management. She has over 40 years of experience in public sector law enforcement and private sector corporate governance and management in these fields.

Penny served in the Hong Kong Police in 1976-1993, primarily in criminal investigation with special focus on commercial crime investigation and crime prevention. She left as a Detective Senior Inspector.
Penny served in two international banks in Asia. She served in the Standard Chartered Bank in 1993-2000 and left as its Area Head – Security & Operations Risk Management for Hong Kong, China, and Northeast Asia. She also served in the Bank of America and later Bank of America Merrill Lynch in 2006-2011 as its Regional Director of Security and Regional Director of Investigations in Asia.
Penny has been a security risk consultant since 2000. She was the Associate Managing Director of Kroll Associates (Asia) Ltd. in 2000-2003 and has been the Principal Consultant of “K2 Consulting Co. Ltd. (K2)” since 2011.
Penny founded K2 in 2003, which initially focused on offering security management training and later expanded to security consulting services. K2 had been the training partner of the “International Professional Security Association – Hong Kong (IPSA HK)” until the establishment of the Hong Kong Institute of Security in 2022.

Penny has been a pioneer in promoting professional development of the security services in Hong Kong since the 1990’s:

Penny was the Chairperson of IPSA HK in 1993-2003 and 2009-2011 and led in re-defining the criteria for membership advancement to include professional qualifications and practical working experiences.
Penny was an appointed member of the Security Services Training Board of the Vocational Training Council (“VTC”) in 1998-2006 and led in the first manpower survey of the security industry in Hong Kong, among others.
Penny was a Board Director of the Association of Certified Fraud Examiners - Hong Kong Chapter and served as its President in 2009-2011 and Director of Training in 2007-2009. She was instrumental in developing and launching the Investigations Training programme of the Hong Kong Chapter.
In 2013-2018, Penny was appointed by the Education Bureau as a member of the Industry Technical Advisory Committee of the Qualifications Framework for Security Services. She led in the establishment of the Specification of Competency Standards (“SCS”). On assignment by the VTC, she authored several SCS-based training packages as essential learning and assessment guidelines for security training. She has also been appointed as the Assessor and Question Writer of the Recognition of Prior Learning Programme under the QF for Security Services since 2021.

Penny received her security training in the Home Office in UK, the Edith Cowan University in Australia, and the University of Louisville in the US. She also holds a Diploma in Adult Education and Training by the HKUSPACE.

Penny is a Fellow Member of IPSA HK, Diplomate of the International Institute of Security, Certified Business Continuity Professional of the Disaster Recovery Institute, and Certified Fraud Examiner of the Association of Certified Fraud Examiners.

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轉眼間已到2022年的最後一天，又是回顧過去，展望將來的時刻。

過去一年，香港保安業發生了兩宗與職安健相關的死亡事故，包括:

(一) 8月份，一名保安員在一間健康中心的入口處以手動形式關閉一道機動横向滑動式金屬閘門時，被一扇倒下的閘門壓斃。詳情可參閱勞工處給東主／僱主發出的職安警示及參考資料（https://www.labour.gov.hk/.../WSA_Pressed_by_a_Toppled...）

(二) 10月份，一名保安員在執行保安巡邏時，從一幢住宅樓宇 5 樓的平台墮下至地面身亡。詳情可參閱勞工處給東主／僱主發出的職安警示及參考資料(https://www.labour.gov.hk/.../WSA_Fall_from_height_TC.pdf)

操作閘門及巡邏都是保安日常工作，前線保安人員對工作地點的職安健意識固然重要，同樣重要的是保安管理人員對自身的職安健責任的認識，包括做好風險評估，採取足夠的安全措施及為前線人員提供適當的指示及培訓等。

寄望來年大家身心康泰，事業進步！

Penny Fung, 培訓及專業發展總監

2022年12月31日

In the blink of an eye, it is the end of 2022. Let me take this chance to look back on the past and look forward to the future.

In the past year, two tragic events occurred in the security industry, both of which involved OSH-related fatalities. They include:

(1) In August, a security guard was pressed to death by a toppled leaf of a gate when she was closing the power-driven metal horizontal sliding gate manually at the entrance of a health center. For details, please refer to the Work Safety Alert issued by the Labor Department to proprietors/employers (https://www.labour.gov.hk/.../WSA_Pressed_by_a_Toppled...)

(2) In October, a security guard plunged to death from the flat roof on 5/F of a residential building onto the ground floor while conducting security patrol. For details, please refer to the Work Safety Alert issued by the Labor Department to proprietors/employers and related reference materials (https://www.labour.gov.hk/.../WSA_Fall_from_height_EN.pdf)

Operating gates and conducting security patrols are day-to-day security tasks. While it is important for security personnel in the frontline to be aware of safety and health at work, it is equally important for security personnel at the management level to be aware of their occupational safety and health responsibilities, which include conducting risk assessment, putting in place safety measures, and providing adequate instruction and training to frontline security personnel.

Wishing you safety and health, and prosperity in the coming year!

Penny Fung, Director of Training and Professional Development

31 December 2022

IT 和實體保安團隊將會聯手

實體保安與IT的融合正在加速，並且不會只局限於技術方面。

未來一年，不少機構會尋求優化IT與實體保安團隊之間的協作。這兩個寶貴技術的連結，會讓機構更有效地應對風險和最大化利用機構的整體數據。儘管沒有一刀切的方法，大多數人都會考慮以下的策略：
-        實體保安的領導者會擴展其部門的IT專業能力
-        保安運作的功能將會擴大，以便應對實體保安風險和利用來自兩個群體的數據
-        IT團隊亦會引入實體保安，並開始負上監督實體保安任務
隨著這些以人為本的整合的不斷發展，對統一系統和雲端連結的實體保安解決方案的需求亦會隨之增長。這將會幫助團隊全面了解系統和不斷變化的風險，同時幫助他們從數據中提取更多有用的訊息。

實體保安數據民主化將加速

實體保安數據民主化正在進行中。與過往相比，愈來愈多雇員需要接觸實體保安技術和數據。Genetec的2024年實體保安趨勢研究報告指出，近40%的機構仍面臨實體保安勞動力短缺問題。對特定任務或資訊存取的把關只會加劇資源的壓力。

隨著數位時代雇員角色的轉變，機構將尋求更具協作性的實體保安技術。它們需要更容易使用的解決方案，並且能支援保安部門以外的人員安全及有限度的使用。

這帶來的現象，將包括：犯罪現場的目擊者能夠安全地將其手機的錄影共享到中央證據貯存庫或團隊負責人監督與其部門相關的存取請求。

對許多機構來說，這將會增強整個企業的勞動力，亦會幫助它們擴大保安投資的價值和應用範圍。

出入管制現代化將成為最重要的技術投資

出入管制現代化仍將是各機構於2024年的首要任務。為了減輕系統升級的複雜性，不少機構將轉向採用混合雲端模式及雲端就緒的出入口管制解決方案。這將帶來持續的創新和網絡安全更新，從而加強從門到網絡的安全。

我們亦將看到對開放出入管制解決方案的更大需求。比過往任何時候，各機構都更希望能夠自由地添加和連接現有的最新技術。到2024年，這將包括從物業管理系統、生命和安全解決方案到人力資源管理軟體和行動憑證等等。

將出入管制與這些不同的技術相結合，可以提高營運效率和持續發展的主動性。亦會讓雇主增進持卡人的體驗，尤其是對流暢和方便的感覺。

很多人將捨棄單獨管理錄影和出入口管理系統。為了提高效率，領導者將採取行動實現系統統一。這將簡化系統監控和維護任務，從而提高企業產能並節省成本。

機構將尋求最大化混合雲投資出入管制現代化將成為最重要的技術投資

到2024年，實體保安業對混合雲的採用將大幅增加。最近的研究發現，44%的機構已經在超過四分之一的實體保安部署了雲端或混合雲環境。

隨著雲端採用率的上升，人們對新的即插即用、雲端就緒設備愈來愈感興趣。它們不單只讓採用雲端服務更容易，還增強了邊緣的運算能力。

我們也將看到人們對雲端數據的使用和相關成本的關注。那些已經採用了混合雲的人們正在尋求從雲端支出得到最大回報的方案。很多人將依靠渠道合作夥伴以探索保安以外的用例，最大限度地提高混合雲的投資回報。

城市將專注於建立公眾信任

近年，警察部門一直在努力招募和留住警員。為了解決這個問題，許多城市正在投資新的打擊犯罪技術。從車輛調查系統和態勢感知平台到無人機和可穿戴設備，全部都使有助於提高公共安全部門的效率。

隨著科技的使用在城市中擴展，公共穩私問題也隨之增加。2024年，我們將看到城市越來越致力於建立更多公眾信任並加強穩私保護工作。以下的核心策略將有幫助：
-        選擇採用以穩私為本而設計的解決方案，以便能更佳地控制所收集、處理和共享的數據。
-        與值得信賴的技術供應商合作，確保優化所有防線並強化系統。
-        採取更透明的措施來保護資訊，並分享新科技投資如何增強社區安全的指標。
-        創建合作夥伴計劃讓公民呈報事故、提供回饋和參與社區警務工作。

IIoT（Industrial Internet of Things 工業物聯網）成長和數據優化解決方案將蓬勃發展

進入市場的實體保安設備和其他工業物聯網感測器的數量正在增加，但仍未能滿足各個行業的機構的需要。IT和保安專家希望擴展其保安部署的數據類型。此外，他們亦希望從貯存系統中抽取數據，並建立數據湖以服務未來的目標。

在這關鍵時刻，選擇以API為中心及開放架構的統一實體保安平台的人將隨著時間的推移獲得最大收益。他們可以就著自身條件靈活地組合和同時分析不同來源的數據。最終，這能夠為新的數據驅動策略提供信息，並最大限度地提高所有科技投資的回報。

在數據湧現期間，許多機構還須尋找方法來增強操作員的能力，並將當前的工作流程數位化。因此，付帶嵌入式分析、自動化工具和視覺儀表板的實體保安解決方案的需求將會增加。

機構將側重政府批準的解決方案

據IBM稱，2023年的每宗數據外洩事故的平均成本為445萬美元。當中只有三分之一的公司是透過內部保安團隊來識別漏洞。

進入2024年，許多機構將依照政府指示和認證來作出技術決策並審查其供應鏈。這將增加對政府批準、高度合規的實體保安解決方案的需求。

目前，最嚴格的數據保護要求適用於政府機構和基本服務。其他機構亦正在密切關注中。

透過採用類似的策略和解決方案，機構將可使用最先進的工具，更快捷地識別和遏制威脅。亦可透過向合作夥伴和客戶展示認真對待網絡安全來證明其可信度。同時，還可以增強機構的抗壓和業務延續能力。

實施網絡防禦是各個機構的持續關注點

2023年，31% 的終端用戶表示他們的機構成為網絡犯罪分子的目標。儘管各機構不斷改善網絡安全措施，人們對網絡安全的擔憂程度仍在持續上升。

2024年，更多機構將使用網絡安全工具來增強自動化和主動風險偵測能力。這些可能包括使用監控網絡安全儀表板以識別即時漏洞或使用決策支援解決方案來簡化和追蹤維護任務。

實體保安業在增強網絡抗壓能力方面取得了重大進步，但強化實體保安系統是基本要求和不斷發展的專業。

What happens when AI automation meets a global labor shortage?

At HKIOS, we have analyzed the latest 2026 forecasts from three industry heavyweights: The Security Industry Association (SIA), Genetec, and Security Magazine. While each report focuses on different angles, a singular, powerful narrative has emerged for the year ahead.

The Three Pillars of the 2026 Landscape:

🔹 1. The AI Disruption (SIA): The headline trend is "Software Eats the World... AI Eats Software." SIA predicts that "Agentic AI" will move beyond simple detection to active automation, handling complex workflows in the SOC and redefining the role of human operators from reactive to strategic.

🔹 2. The Hybrid Standard (Genetec): Physical security is no longer standalone. The industry is moving decisively toward a Hybrid Cloud architecture where physical guards and digital systems (IoT, Access Control) operate as one unified ecosystem.

🔹 3. The Competency Gap (Security Magazine): As systems become smarter, the workforce gap widens. The challenge is no longer just finding people—it is finding tech-literate professionals capable of managing these hybrid environments. The industry must pivot from a headcount-based model to a "Value Chain" model, proving the "Return on Security" to business stakeholders.

The Implications for Hong Kong: For local practitioners, the message is clear: Resilience in 2026 requires blending traditional vigilance with modern digital capability.

At HKIOS, we bridge this gap. Our HKQF-recognized training is designed to upskill the workforce for this exact "Man + Machine" future.

🔗Read the Reports:

SIA Megatrends: securityindustry.org/reports
Genetec State of Physical Security: genetec.com/a/state-of-physical-security
Security Magazine: securitymagazine.com

🚀 Equip your team with HKIOS: www.hkios.hk

As 2025 comes to a close, we are thrilled to look back on a year of shared growth and industry recognition. It has been a pleasure moving from being just a training provider to a true partner in your professional journey.

Our goal this year was simple: to bring you courses that meet the highest standards of the Hong Kong Qualifications Framework (HKQF) and the PropertyManagement Services Authority (PMSA), while making them more accessible than ever.

Here is a snapshot of what we achieved together in 2025 and where we are heading next.

A. More Recognition & Funding for You

We worked hard to ensure your training pays off - literally and professionally.

HKQF Star Training Institute Award: We are honoured to have received the "Star Training Institute" award from the HKQF, a prestigious recognition of our teaching quality and commitment to professionalizing the industry.
CEF Funding: Our Certificate in Basic Guarding (QASRS) (Level 1) and Professional Certificate for Security Trainers (Level 4) are now CEF eligible, making it much easier to fund your studies.
PMSA Recognition: Our core management modules now count towards CPD hours for Property Management Practitioners (Tier 1 & Tier 2), helping you maintain your professional license with ease.

B. Learning That Fits Your Schedule

We know you are busy, so we fully rolled out our Hybrid Learning Mode for Level 2 to Level 4 courses.

By mixing Online Theory with In-Person Scenario Drills, you can learn at your own pace without missing out on practical training.
This model is now live for our Security Management (Level 4), Progressive Guarding (Level 2), and Guarding Supervision (Level 3) courses.

C. Supporting the Workforce

We remained agile to help solve industry staffing challenges:

Imported Labour: We launched the Guarding Operation (L1) Online course to help imported workers prepare for the Trade Test, assisting employers in integrating new staff quickly.
Upskilling: Our new Guarding Operation (L2) Online course helps long-serving staff and managers refresh their skills to meet modern standards.
Inclusivity: We continued our quarterly English stream Certificate in Basic Guarding (QASRS) courses to support our non-Chinese speaking community.

We loved connecting with you beyond the classroom this year:

Webinars: From mid-year onwards, our webinar series kept you in the loop on critical trends like AI and legal updates, connecting hundreds of professionals across the region.
Strategic Partnerships:

K2 Consulting Co. Ltd.: We partnered to deliver specialized internal investigation training, including for critical infrastructure operators.
Chamber of Security Industry: We are honoured to be training partners with the Chamber, working together to raise the bar for industry competitiveness and standards.

Digital Community: Our Facebook page and website have become lively hubs for news and networking—thank you for engaging with us online!

A. 為您爭取更多認可與資助

我們努力確保您的培訓在金錢和專業上都物有所值。

· HKQF 殊榮：我們榮獲香港資歷架構頒發「星級培訓機構」獎項，這是對我們教學質素及推動行業專業化的高度肯定。

· CEF 資助：我們的「基礎護衞（QASRS）證書（第一級）」及「保安導師專業證書（第四級）」現已納入CEF 可獲發還款項課程，讓您進修更輕鬆。

· PMSA 認可：我們的核心管理單元現已獲認可為物業管理從業員（第1級及第2級）的CPD 時數，助您輕鬆維持專業牌照。

B. 配合您日程的學習模式

我們深知您公務繁忙，因此全面推行了針對第二級至第四級課程的混合學習模式。

透過結合網上理論與面授情景演練，您既可按自己進度學習，又不會錯過實務訓練。
此模式現已應用於我們的「保安管理（第四級）」、「進階護衞（第二級）」及「護衞督導（第三級）」課程。

C. 支援業界人手

我們保持靈活，協助解決行業人手挑戰：

輸入勞工：我們推出了「護衞運作（第一級）網上課程」，協助輸入勞工準備「技能測試」，幫助僱主快速整合新員工。
提升技能：我們的「護衞運作（第二級）網上課程」協助資深員工及管理層更新技能，以符合現代標準。
共融：我們繼續每季舉辦英語授課的「基礎護衞（QASRS）」課程，支援非華語社群。

今年我們很高興能在課堂以外與大家聯繫：

網上研討會：從年中開始，我們的研討會系列讓您緊貼 AI 及法律更新等關鍵趨勢，連結了區內數以百計的專才。
策略性合作夥伴：

K2 Consulting Co. Ltd.：我們合作提供了專門的內部調查培訓，對象包括關鍵基礎設施營運商。
保安業商會 (Chamber of Security Industry)：我們很榮幸能成為商會的培訓合作夥伴，攜手提升行業競爭力及標準。

數碼社群：我們的 Facebook 專頁及網站已成為新聞及交流的熱鬧樞紐——感謝您在網上與我們互動！

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香港保安學會

The Hong Kong Institute of Security

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The Hong Kong Institute of Security

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Design Thinking: Optimizing Workforce and Improving Operational Efficiency

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1. Definitions and Interpretation

2. Information About Us

3. How Does Our Site Use Cookies?

4. What Cookies Does Our Site Use?

5. Consent and Control

6. Changes to this Cookie Policy

7. Further Information

>>> Learn

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>>> Share

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>>> Grow

>>> 成長

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2022.11.04 – 丙類保安工作的最高年齡限制由55 歲提升至60 歲

2022.11.04 – upper age limit for Cat C security work raised from 55 to 60

Webinar

Missed this talk?

(CSI / IPSA HK / HKIOS members, students and employees are encouraged to attend)

Webinar

Missed this talk?

(For CSI / IPSA HK / HKIOS members, students and employees only)

網上研討會

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(只供 CSI / IPSA HK / HKIOS 會員、學員及屬員參加）

經驗分享會

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(歡迎 CSI / IPSA HK / HKIOS 會員、學員、屬員及保安業內人士參加）

2024年8個實體保安趨勢預測 / Top 8 Physical Security Trends in 2024

The 2026 State of Security: Synthesizing Insights from SIA, Genetec & Security Magazine

【2026 保安業年度前瞻】

Hong Kong Institute of Security (HKIOS)

Annual Progress Report 2025

1. CEO’s Message: A Year of Growth Together

2. Key Achievements in 2025

3. Community & Corporate Engagement

4. Looking Ahead to 2026

5. Thank You

香港保安學會 (HKIOS)

2025年度進度報告

1. 會長的話：共同成長的一年

2. 2025年主要成就

3. 社區與企業參與

4. 展望 2026

5. 致謝

The 2026 State of Security:
Synthesizing Insights from SIA, Genetec & Security Magazine