FAQ-CN

所有課堂和考試將如期舉行。

以下情況出現時，當天所有課堂將會取消，所有考試將會順延：

當香港天文台宣布八號風球已經懸掛；或
當香港天文台宣布當日將會懸掛八號風球

我們會盡快以WhatsApp通知各學員新安排的課堂或考試時間。

如果你不確定你的課堂或考試會否在一個惡劣天氣的日子進行，你可以WhatsApp或致電 +852 9338 1281 與我們聯絡。

對於已經開始的課堂，會安排學員盡快回家。

對於已經開始的考試，除非監考官另行通知，否則考試將如期進行。

當你被接受成為 HKIOS 的學員，我們將分配一個 HKIOS 帳戶供您個人使用。

閣下可在 www.hkios.hk 網站右上角點擊「建立戶口」。

請登入閣下的 HKIOS 個人戶口，然後前往「我的簡歷」頁面，點擊「編輯」、「一般資料」，再進行修改。

請透過電郵（[email protected]）提供資料，並表明欲關閉戶口。

閣下可在網站 www.hkios.hk 右上角點擊「登入」，再點擊「忘記密碼」。

請「登入」閣下的 HKIOS 戶口，然後前往「我的簡歷」頁面，點擊「編輯」、然後點擊「更改密碼」。

請前往 www.hkios.hk/courses-cn 網頁，點擊閣下感興趣的課程名稱，前往該課程的網頁，便可參閱該課程的相關資料。閣下可選擇在線上申請報讀或下載該課程的報名表。

如果閣下認為可透過其他途徑證明自己符合報讀資格，請以電郵（[email protected]）或 WhatsApp （+852 9338 1281）與我們聯絡。

請以電郵（[email protected]）或 WhatsApp （+852 9338 1281）與我們聯絡。

閣下可以同時報讀多個我們當時提供的課程，但必須能夠完成所有培訓要求。

學員必須完成所有培訓要求（包括適時出席及完成課堂），才能獲取課程頒授的認可資格。請以電郵（[email protected]）或 WhatsApp （+852 9338 1281）與我們聯絡，以便評估閣下應否獲准繼續修讀課程。

在開課前不少於一週前，閣下會收到電郵確認報讀申請是否成功。

閣下的 HKIOS 戶口將會顯示已成功報讀的課程。點擊相關課程名稱以進入該課程的網頁，便可參閱包括教學材料的課程資料。請先小心閱讀課程指南，並跟隨指示行動。

每一個課程所授予的資格都不一樣，詳情可參閱相關的課程網頁。當閣下成功完成一個課程，會至少獲頒授該課程的結業證書。

閣下必須達到評核要求及適時出席及完成培訓課堂，詳細資料可以在相關的課程網頁找到。閣下亦需要參閲下面的“出席規則”。

閣下可向僱主提供課程結業證書作為證明。僱主可透過 www.hkios.hk 網站右上角的「尋找校友」功能，確認閣下的培訓成績，或電郵 [email protected] 與我們聯絡。

請透過電郵（[email protected]）提出補領證書要求，我們會收取少量行政費用。

原則上，學員必須出席課程所有培訓活動。在面授課堂上，學員有否出席會被紀錄在出席表上。線上授課則會透過系統追蹤功能並捕捉學員的頭像作為出席紀錄。

閣下必須透過 WhatsApp（+852 9338 1281）事先或盡早通知我們。我們會為閣下作補課安排。

閣下必須透過 WhatsApp（+852 9338 1281）事先或盡早通知我們，並提供請假原因和細節。我們會為閣下作補課安排。

你可以透過以下任何一種方式付款。請於付款後透過 WhatsApp +852 93381281 將你的付款證明副本、姓名和所支付的課程/活動的相關資料提供予我們。

1. 以 PayMe 付款

PayMe 號碼.: 9338 1281

戶口名稱: “The Hong Kong Institute of Security Limited”

2. 銀行直接入數:

付款予HSBC 戶口號碼. 747-236032-838

戶口名稱: “The Hong Kong Institute of Security Limited”

3. 以支票付款:

收款人: “The Hong Kong Institute of Security Limited”

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Thank you!

Penny is an accomplished and well-rounded professional in security risk management and financial crime risk management. She has over 40 years of experience in public sector law enforcement and private sector corporate governance and management in these fields.

Penny served in the Hong Kong Police in 1976-1993, primarily in criminal investigation with special focus on commercial crime investigation and crime prevention. She left as a Detective Senior Inspector.
Penny served in two international banks in Asia. She served in the Standard Chartered Bank in 1993-2000 and left as its Area Head – Security & Operations Risk Management for Hong Kong, China, and Northeast Asia. She also served in the Bank of America and later Bank of America Merrill Lynch in 2006-2011 as its Regional Director of Security and Regional Director of Investigations in Asia.
Penny has been a security risk consultant since 2000. She was the Associate Managing Director of Kroll Associates (Asia) Ltd. in 2000-2003 and has been the Principal Consultant of “K2 Consulting Co. Ltd. (K2)” since 2011.
Penny founded K2 in 2003, which initially focused on offering security management training and later expanded to security consulting services. K2 had been the training partner of the “International Professional Security Association – Hong Kong (IPSA HK)” until the establishment of the Hong Kong Institute of Security in 2022.

Penny has been a pioneer in promoting professional development of the security services in Hong Kong since the 1990’s:

Penny was the Chairperson of IPSA HK in 1993-2003 and 2009-2011 and led in re-defining the criteria for membership advancement to include professional qualifications and practical working experiences.
Penny was an appointed member of the Security Services Training Board of the Vocational Training Council (“VTC”) in 1998-2006 and led in the first manpower survey of the security industry in Hong Kong, among others.
Penny was a Board Director of the Association of Certified Fraud Examiners - Hong Kong Chapter and served as its President in 2009-2011 and Director of Training in 2007-2009. She was instrumental in developing and launching the Investigations Training programme of the Hong Kong Chapter.
In 2013-2018, Penny was appointed by the Education Bureau as a member of the Industry Technical Advisory Committee of the Qualifications Framework for Security Services. She led in the establishment of the Specification of Competency Standards (“SCS”). On assignment by the VTC, she authored several SCS-based training packages as essential learning and assessment guidelines for security training. She has also been appointed as the Assessor and Question Writer of the Recognition of Prior Learning Programme under the QF for Security Services since 2021.

Penny received her security training in the Home Office in UK, the Edith Cowan University in Australia, and the University of Louisville in the US. She also holds a Diploma in Adult Education and Training by the HKUSPACE.

Penny is a Fellow Member of IPSA HK, Diplomate of the International Institute of Security, Certified Business Continuity Professional of the Disaster Recovery Institute, and Certified Fraud Examiner of the Association of Certified Fraud Examiners.

轉眼間已到2022年的最後一天，又是回顧過去，展望將來的時刻。

過去一年，香港保安業發生了兩宗與職安健相關的死亡事故，包括:

(一) 8月份，一名保安員在一間健康中心的入口處以手動形式關閉一道機動横向滑動式金屬閘門時，被一扇倒下的閘門壓斃。詳情可參閱勞工處給東主／僱主發出的職安警示及參考資料（https://www.labour.gov.hk/.../WSA_Pressed_by_a_Toppled...）

(二) 10月份，一名保安員在執行保安巡邏時，從一幢住宅樓宇 5 樓的平台墮下至地面身亡。詳情可參閱勞工處給東主／僱主發出的職安警示及參考資料(https://www.labour.gov.hk/.../WSA_Fall_from_height_TC.pdf)

操作閘門及巡邏都是保安日常工作，前線保安人員對工作地點的職安健意識固然重要，同樣重要的是保安管理人員對自身的職安健責任的認識，包括做好風險評估，採取足夠的安全措施及為前線人員提供適當的指示及培訓等。

寄望來年大家身心康泰，事業進步！

Penny Fung, 培訓及專業發展總監

2022年12月31日

In the blink of an eye, it is the end of 2022. Let me take this chance to look back on the past and look forward to the future.

In the past year, two tragic events occurred in the security industry, both of which involved OSH-related fatalities. They include:

(1) In August, a security guard was pressed to death by a toppled leaf of a gate when she was closing the power-driven metal horizontal sliding gate manually at the entrance of a health center. For details, please refer to the Work Safety Alert issued by the Labor Department to proprietors/employers (https://www.labour.gov.hk/.../WSA_Pressed_by_a_Toppled...)

(2) In October, a security guard plunged to death from the flat roof on 5/F of a residential building onto the ground floor while conducting security patrol. For details, please refer to the Work Safety Alert issued by the Labor Department to proprietors/employers and related reference materials (https://www.labour.gov.hk/.../WSA_Fall_from_height_EN.pdf)

Operating gates and conducting security patrols are day-to-day security tasks. While it is important for security personnel in the frontline to be aware of safety and health at work, it is equally important for security personnel at the management level to be aware of their occupational safety and health responsibilities, which include conducting risk assessment, putting in place safety measures, and providing adequate instruction and training to frontline security personnel.

Wishing you safety and health, and prosperity in the coming year!

Penny Fung, Director of Training and Professional Development

31 December 2022

常見問題

防疫措施

防疫措施

惡劣天氣期間的安排

未開始的課堂或考試:

一號及三號颱風信號

八號或以上颱風信號

已經開始的課堂或考試:

關於 HKIOS 課程

HKIOS 課程有何優勝之處？

我的工作時間不但長而且不定時，HKIOS 課程如何能幫助我進修所需的知識和技能，爭取在行業內晉升？

如何知道 HKIOS 課程的開課時間？

建立/關閉 HKIOS 戶口

在甚麼情況下，我會需要一個 HKIOS 個人戶口？

如何開設我的 HKIOS 個人戶口？

如何修改我的戶口資料？

如何關閉我的 HKIOS 戶口？

修改/重設密碼

忘記密碼怎辦？

如何修改或重設密碼？

報讀課程

如何報讀課程？

我可以報讀不完全符合報讀要求的課程嗎？

我代表一個企業，應如何為員工報讀課程？

我可否同時報讀多過一個課程？

因事延遲參與課程或錯過部份課程內容怎辦？

何時會知道是否成功報讀課程？

我已收到確認課程報讀成功，下一步是什麽？

資格授予及認可

完成一個 HKIOS 課程可獲得甚麼資格？

怎樣才算成功完成一個課程？

如何向僱主證明已透過 HKIOS 培訓課程取得工作崗位所需的知識和技能？

遺失了 HKIOS 證書怎辦？

出席規則

有哪些出席規則？

遲到出席課堂怎辦？

如何請病假或事假？

取消資格

在甚麼情況下學員會被取消資格？

被取消資格有何後果？

申訴

可否就課程成績進行申訴？

可否就取消學員資格的決定進行申訴？

如何向申訴委員會提出申訴？

折扣及經濟支援

HKIOS 課程有折扣優惠嗎？

有經濟援助或供款計劃嗎？

退款

如何取消已報讀的課程？

我會獲得退還學費嗎？

繳交款項安排

繳交款項安排

故障支援

如不能登入個人戶口或不能閱取所報讀課程怎辦？

我有其他問題，怎樣可以獲得幫助？

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Penny Fung

2022.11.04 – 丙類保安工作的最高年齡限制由55 歲提升至60 歲

2022.11.04 – upper age limit for Cat C security work raised from 55 to 60

Webinar

Missed this talk?

(CSI / IPSA HK / HKIOS members, students and employees are encouraged to attend)

Webinar

Missed this talk?

(For CSI / IPSA HK / HKIOS members, students and employees only)

網上研討會

錯過了這個講座?

(只供 CSI / IPSA HK / HKIOS 會員、學員及屬員參加）

經驗分享會

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