Certificate in Guarding Supervision (L3)

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  • Course Code:    
    HKIOS-SO-GSP-L3
  • Schedule:            
    In-person Training Dates：7/3 & 14/3 (Saturdays; 0900-1800)
  • Training Mode:
    Hybrid (Face-to-face + Online)
  • Venue:                   
    San Po Kong Training Centre
  • Course Details:
    • Refer to course information below; or
    • Click here to download the course flyer in full.
  • Enrolment:          
    • Click here to start your online enrolment process; or
  • Enquires:              
    Call or Whatsapp +852 93381281 or Email: info@hkios.hk
IMPORTANT NOTES:
  • A copy of your HKID card, proof of payment and proof of academic/professional qualifications as specified in the joining criteria must accompany your enrolment otherwise your Enrolment cannot be completed.
  • Your Enrolment will be confirmed by email at least 1 week before the course starts. Once your enrolment is confirmed, course fees are not refundable.
  • HKIOS has full authority to reject any application for enrolment.

Course Information

Who Should Attend?

This course is suitable for personnel engaged in security or related services who are interested in pursuing the knowledge and skills for guarding supervision.

Joining Criteria

Participants should:
  • Have completed HKIOS’s “Certificate in Progressive Guarding (L2)” course; and
  • Possess not less than 2 years’ of experience in guarding or related services.

Assessment

Assessment will take place during the in-person session via:

  • A written examination (MC questions); and
  • Scenario-based exercises.


Certification

Participants who meet the following criteria will be awarded a “Certificate of Completion”.
  • Attaining 100% attendance in the In-person Section; and
  • Achieving a passing score of 60% or higher on course assessments (including written examinations and scenario simulations).

Learning Outcome 

At the end of this course, participants will be able to:

  • Effectively manage team performance and ensure operational compliance.
  • Coordinate on-site resources and decisively handle emergencies.
  • Implement facility and information security measures to safeguard confidential data.
  • Coordinate external communications and optimize customer experience and training.


Course Outline

  • Legal Framework, Compliance, and Supervisory Responsibilities
  • Team Leadership, Motivation, and Essential Skills
  • Performance, Discipline, and Training
  • Stakeholder Relationships and Customer Service
  • Conflict Management and Complaint Handling
  • Security Operations Deployment and Risk Management
  • Security Technology and Facility Management
  • Emergency Response Management
  • Scenario-based Exercises
  • Language
                        Cantonese
  • Training Mode

    Hybrid (Online + In-person)

  • Total Learning Hours1
    32
  • Maximum Class Size
      20
  • Fees2
                                     HK$3,600

Note 1: Total Learning Hours include Online Study, In-person Classes, Practical Exercises and Examination.

Note 2: HKIOS alumni and employees of supporting organizations will enjoy a discount of 10%.

QF for Security Services

(https://www.hkqf.gov.hk/security/en/home/index.html)

This course is based on the UoC(s) listed below and QF recognition will be obtained in due course.
UOC Code: 107649L3, 107715L3, 107716L3, 107717L3, 107718L3, 107719L3, 107720L3, 107721L3, 107722L3, 107723L3, 107724L3, 107725L3, 107726L3, 107748L3, 107750L3, 107840L3
QF Level: Level 3
QF Recognition: Not Yet Initiated
This is an “Official” and “Non-Core” course related to “Other Property Management Courses” under the CPD Scheme of the PMSA. Holders of Property Management Practitioner Licence may earn a maximum of 32 CPD hours upon completion of the course.