Student Handbook
Set up your account
Computer
Step 2: On homepage, click the ‘create account’ button at the top right corner of the page, which will open the account creator.


Mobile



Sign in your account
Computer
Step 2: On homepage, click the ‘sign in’ button on the top right of the page.



Mobile
Step 2: On homepage, click the three lines on the top right of the page to open up the mobile menu.




Access your profile
Computer


Mobile


Access your enrolled courses
Computer
Step 2: Click on any of these courses and you will go to their respective course page.

Mobile
Step 2: Click on any of these courses and you will go to their respective course page.

Navigate inside a course
Computer



[1] The ‘Back to course page’ button on the top left of the screen will take you back to the course page.
[2] The three navigation buttons on the top of the course content will take you to different functions.
- Path: Path will take you to the content of the course.
- Learners: Learners will show you the other students enrolled into the course, and allow you to see their profiles if you click on their names.
- Discuss: Discuss will allow you to write messages to the other learners of the course, or your trainer. This is useful for asking questions related to certain parts of the course.
[3] Clicking on specific activities within the course will take you to that activity. A red tick will come up to the right of the activity when you have completed it.
[4] Each chapter of the course has a triangle to the left of it – clicking on this triangle will activate a drop-down menu to reveal the activities related to that chapter.
[5] The double arrows on the top right of the course outline will allow you to minimize it. These arrows will still be present when you do this, allowing you to maximize the course outline when you want to bring it back on to your screen.
Step 4: Course content can be downloaded by:
[6] Clicking on the red paperclip icon will open a document with the available download on screen.
[7] Clicking on the name of the download will start the download of the document to your device.

Mobile




[1] The ‘Back to course page’ button on the top left of the screen will take you back to the course page.
[2] The three navigation buttons on the top of the course content will take you to different functions.
- Path: Path will take you to the content of the course.
- Learners: Learners will show you the other students enrolled into the course, and allow you to see their profiles if you click on their names.
- Discuss: Discuss will allow you to write messages to the other learners of the course, or your trainer. This is useful for asking questions related to certain parts of the course.
[3] Clicking on specific activities within the course will take you to that activity. A red tick will come up to the right of the activity when you have completed it.
[4] Each chapter of the course has a triangle to the left of it – clicking on this triangle will activate a drop-down menu to reveal the activities related to that chapter.
[5] The double arrows on the top right of the course outline will allow you to minimize it. These arrows will still be present when you do this, allowing you to maximize the course outline when you want to bring it back on to your screen.
Step 5: Course content can be downloaded by:
[6] Clicking on the red paperclip icon will open a document with the available download on screen.
[7] Clicking on the name of the download will start the download of the document to your device.


Upload Assignments
Computer

A1: Click 'My Device' to open a window and select the file(s) that you want to upload from your computer.






Mobile






Take Exams/Quizzes
Computer
Step 2: Read the examination instructions thoroughly. These instructions should outline the date that the exam is to take place, and exactly how much time you have to take the exam. They will also tell you when you will receive feedback for this exam.
Step 3: When you are ready to start your exam, click the red ‘Start Exam’ button.





Mobile
Step 1: Go to your examination activity.
Step 2: Read the examination instructions thoroughly. These instructions should outline the date that the exam is to take place, and exactly how much time you have to take the exam. They will also tell you when you will receive feedback for this exam.
Step 3: When you are ready to start your exam, click the red ‘Start Exam’ button.





Course Enrolment
Enrolment procedures
- Follow the enrolment link in the course page (refer to sample course page below) of the course you want to enrol into.
- Complete the enrolment form. If your details have not changed since the last time you have completed this form, click ‘yes’ for the question ‘If you are a current or former student, are all of your details the same as before?’. If you are uncertain whether or not your details might have changed, you should fill the form in again.
- After you have filled in the form, we will contact within 3 working days to let you know whether or not you have been accepted into the course.

Getting help for enrolment
If you are having difficulties enrolling into a course, or you have any questions, please contact us by email at [email protected] or text or call us at +852 9338 1281.
Withdrawing from a course
If you cancel your enrolment before receiving our confirmation, we shall return your course fees if you ask for a refund. Once your enrolment is confirmed, course fees are not refundable. Depending on your reasons for cancellation, we may allow you to keep your fees for the next course that you take with us.
Code of Conduct
Code of Conduct
- Respect the privacy of other students
- Use a single account on this platform and provide truthful and accurate information whilst doing so
- Do not reproduce content from this course or from other participants unless expressly allowed to do so
- Do not submit the work of others as their own, or engage in activity that will harm the grades of other students
Copyright
Our courses use materials that have been licensed or developed by HKIOS, our affiliates or other relevant third parties. These materials are the property of the respective developer and are provided only for the use of students during the course. You may not distribute, publish, or reuse the materials, audio files, images or design of any of the curriculum. You are authorized to view, copy, and print documents contained within the portal and courses, subject to the agreement that:
- Your use is for the performance of coursework as required by the instructor teaching the course for which you are registered.
- All copyright or proprietary notices are displayed on all copies
- You will not reuse any material contained on the portal or courses without our express permission
- You will not copy any codes or graphics contained in the site without our express permission
Harassment and Harassment Reporting
Certification
A trainee must attain "successful completion" in a course before he/she will be awarded a "Certificate of Completion" for the course. To achieve successful completion of a course, a trainee must meet the Assessment requirements and attain 100% attendance in a timely manner.
Attendance and Absence
Performance Assessment
- Practical exercises
- Assignments
- Examinations
Assignments
Examinations
Examinations will primarily be face-to-face and may be in the form of either one of the following:
- Multiple-choice questions
- Short questions
Some online courses may have the examination online, details of which will be made available at their Course Page.
Disqualification and Appeal
Disqualification
Appeal
Joining the HKIOS Alumni
How to join the HKIOS Alumni?
Resources and Help
How to access our online services
How to get technical help
Technology requirements for attending HKIOS courses
Arrangements during bad weather
Classes and Exams that have not yet started:
Signal No. 1 or 3
Signal No. 8 or above
- When the Hong Kong Observatory announces that Signal No. 8 has been hoisted; OR
- When the Hong Kong Observatory announces that Signal No. 8 will be hoisted on the day
Classes and Exams that have already started:
Discount, Payment and Refund
Discount
Financial Assistance
Fees Payment Arrangement
Refund
If you cancel your enrolment before receiving our confirmation, we shall return your course fees if you ask for a refund. Once your enrolment is confirmed, course fees are not refundable. Depending on your reasons for cancellation, we may allow you to keep your fees for the next course that you take with us.
Anti-epidemic Measures
Anti-epidemic Measures
- Course participants are required to take the latest anti-epidemic measures announced by the HKGov prior to attending a class.
- Course participants must wear a mask in class.
- Course participants are not allowed to eat at the training venue.
- Course participants should bring their own drinks and writing materials.
>>> Learn
>>> 學習
>>> Share
>>> 分享
>>> Grow
>>> 成長
Contact Us
聯絡我們
Copyright © 2023 The Hong Kong Institute of Security Limited. All rights reserved.
Subscribe to our newsletter now!
Penny Fung

- Penny served in the Hong Kong Police in 1976-1993, primarily in criminal investigation with special focus on commercial crime investigation and crime prevention. She left as a Detective Senior Inspector.
- Penny served in two international banks in Asia. She served in the Standard Chartered Bank in 1993-2000 and left as its Area Head – Security & Operations Risk Management for Hong Kong, China, and Northeast Asia. She also served in the Bank of America and later Bank of America Merrill Lynch in 2006-2011 as its Regional Director of Security and Regional Director of Investigations in Asia.
- Penny has been a security risk consultant since 2000. She was the Associate Managing Director of Kroll Associates (Asia) Ltd. in 2000-2003 and has been the Principal Consultant of “K2 Consulting Co. Ltd. (K2)” since 2011.
- Penny founded K2 in 2003, which initially focused on offering security management training and later expanded to security consulting services. K2 had been the training partner of the “International Professional Security Association – Hong Kong (IPSA HK)” until the establishment of the Hong Kong Institute of Security in 2022.
Penny has been a pioneer in promoting professional development of the security services in Hong Kong since the 1990’s:
- Penny was the Chairperson of IPSA HK in 1993-2003 and 2009-2011 and led in re-defining the criteria for membership advancement to include professional qualifications and practical working experiences.
- Penny was an appointed member of the Security Services Training Board of the Vocational Training Council (“VTC”) in 1998-2006 and led in the first manpower survey of the security industry in Hong Kong, among others.
- Penny was a Board Director of the Association of Certified Fraud Examiners - Hong Kong Chapter and served as its President in 2009-2011 and Director of Training in 2007-2009. She was instrumental in developing and launching the Investigations Training programme of the Hong Kong Chapter.
- In 2013-2018, Penny was appointed by the Education Bureau as a member of the Industry Technical Advisory Committee of the Qualifications Framework for Security Services. She led in the establishment of the Specification of Competency Standards (“SCS”). On assignment by the VTC, she authored several SCS-based training packages as essential learning and assessment guidelines for security training. She has also been appointed as the Assessor and Question Writer of the Recognition of Prior Learning Programme under the QF for Security Services since 2021.
Penny received her security training in the Home Office in UK, the Edith Cowan University in Australia, and the University of Louisville in the US. She also holds a Diploma in Adult Education and Training by the HKUSPACE.
Penny is a Fellow Member of IPSA HK, Diplomate of the International Institute of Security, Certified Business Continuity Professional of the Disaster Recovery Institute, and Certified Fraud Examiner of the Association of Certified Fraud Examiners.
2022.11.04 – 丙類保安工作的最高年齡限制由55 歲提升至60 歲
請參閱:保安及護衞業管理委員會 (SGSIA ) - 簽發保安人員許可證準則 https://www.sb.gov.hk/chi/links/sgsia/pdffile/GN%20-%20Criteria%20for%20Security%20Personnel%20Permit%20(Chi).pdf
2022.11.04 – upper age limit for Cat C security work raised from 55 to 60
Please refer to: SGSIA - Criteria for Issuing a Security Personnel Permit https://www.sb.gov.hk/eng/links/sgsia/pdf/GN%20-%20Criteria%20for%20Security%20Personnel%20Permit%20(Eng).pdf





Education and training institutions can now make use of this VQP to design relevant training courses and security practitioners can also make more structured plans for their career and personal development in the security industry.



